If the connection fails, ask your IT service to establish the connection.Open Command Prompt by typing cmd in the Windows Start.Might be required to perform a clean uninstall following the steps in the article: Perform a Clean Uninstall.Ĭheck if the client machine has a connection to the license server (Token Flex licenses) The installation wizard will guide you through the installation in seconds. You must be logged on as an Administrator or have administration rights before installing our products. After this time you must register the products to continue using them. If the preceding steps failed to resolve the issue, the license information stored on your computer could be corrupted. Download Products Download You may download and evaluate our products free for a period of 21 days. Run the software and activate it according to your license type.Follow the steps on how to change or reset a license for Autodesk software.Note: If attempting to sign in with an email address that does not have the product assigned to it, the error continues to appear.If you do not have a product assigned, see Assign users to products.Make sure that the account used to access the software has the license properly assigned to the Autodesk Account.To resolve this issue, check the following.Ĭonfirm that the correct license and product are assigned and installed
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